Frequently asked questions (FAQ)

What is SatSignature?

SatSignature is a real-time spectrum analysis, carrier monitoring and transport analysis tool using patented solution. The system can be installed at one or many antenna sites and give you an overlook of all your signals and compare against others on the network. This will help with troubleshooting interference, transmitting signal and antenna peaking just to name a few.

Does your system only work with satellite frequencies?

No, our system will work with any RF (Radio Frequency). This including but not limited to HAM, UHF, and VHF. We're currently int he process of bringing all major cities UHF and VHF signals online.

How much does SatSignature cost?

Currently using the website is free. If you'd like to add your signals from your antenna site to our network there will be a cost. Please contact us if you'd like to learn more.

Do all the features come with the base system?

No, not all features come with the base system. The system can be custom designed to fit your needs.

Does SatSignature need to send installers to install it's system at our site?

No, Installation is easy and can be installed by local engineers/technicians.

Once system installed, does it need to be attended or upgraded regularly?

No software to upgrade or system to attend by user. That will free human resources to focus on other issues at the site. If features are added they will be available to everyone if new hardware isn't required.

Do I have to show my satellite signals to everyone?

No, we can set up a private portal that is private to you and your company.

Do I need to install any extra software?

You only need a web browser. We recommend using Google Chrome, Firefox, Vivaldi or Safari. Internet Explorer will work but may be unreliable at times.

Is the SatSignature Platform right for me?

This depends on what you're looking to accomplish.

  • If you're looking for a multi-user spectrum analyzer and need to be able to monitor your signals with a feature-rich and easy-to-use system, then YES!
  • If you're looking for a way to compare your signals in real-time with others that are in the network, then YES!
  • If you're looking to save time troubleshooting signals, then YES!
  • If you're a teleport and want to constantly monitor your satellite activity and downlinks, then YES!
  • If you're a cable headend, DTH or IPTV provider and depend heavily on the health of your downlinks, then YES!

What alerting methods do you support?

We support Email, SMS, Slack, Telegram and Automated Phone Calls. If this doesn't work for you, let us know what you need.

Do you have a mobile app?

Currently, we do not have a mobile app, but it's on the list!

What web browsers do you recommend using?

We recommend using Google Chrome, Firefox, Vivaldi or Safari. Internet Explorer will work but may be unreliable at times.

Do you provide any other services besides your monitoring platform?

Yes. We can provide data and video teleport services. Please contact us for more information!